Hello to all of our Soft Shell clients and customers. 


Our customers are our first priority - that’s why we want to keep you up to date on changes to the way we work, how we’re prioritizing your needs and those of our employees, and much more.


During this pause in our lives to corral this virus situation, we wish you the best of health and to keep your family and loved ones safe.  I will be trying to keep the business going by doing online and tele-orders for products and gift cards.


Please purchase by text (707) 782-2170, by phone during our temporary limited store hours and to process credit cards, please call (707) 773-4950. You can also email softshellstaff@gmail.com. 


Our service providers will begin working again as soon as the health precautions have gotten us through the slow down of this global crisis.  Employees will be working on projects from home  for the next few weeks to get ready for reopening. Staff will be studying our product education to be ready to serve you and answer questions.  Your estheticians will help with product replacement and recommendations as possible. 


Your massage therapists will be able to work once it is safe to begin with client sessions.  Please support the interim of partial closure by buying your skin care products from Soft Shell instead of major retail sources.  Each purchase will help us to be able to reopen once the crisis is over. 


Thank you again for your loyalty and support for many years.  You will be given a 15% discount on products purchased during this time. Your main service provider will receive part of the sale and gift cards.


We will also give a $10 free purchase card for retail for every $100 dollar purchase. 


Thank you once again and keep healthy. 


Michelle W.

Soft Shell

Open for product orders by phone and text 



Shipping Available & In-person pickup / drop-off


While under limited business operations



*Text for information


Normal Hours

Mon:  9:00am - 8:00pm
Tue:    9:00am - 8:00pm
Wed:  9:00am - 8:00pm
Thu:   9:00am - 8:00pm
Fri:     9:00am - 8:00pm
Sat:    9:00am - 6:00pm
Sun:   9:00am - 6:00pm

Temporary Hours*

Mon:  10:00am   - 4:00pm*
Tue:    2:00pm    - 7:00pm*
Wed:  12:00pm  - 4:00pm*
Thu:    2:00pm    - 7:00pm*
Fri:     12:00pm   - 4:00pm*
Sat:     9:00am    - 12:00pm*
Sun:                       Closed

Soft Shell 

Petaluma's Oasis for Relaxation

Soft Shell is a day spa and aromatherapy boutique in historic downtown Petaluma. Soft Shell offers massage therapy, therapeutic facials, body treatments, and expert waxing services by licensed or certified professionals only. Soft Shell Skin Care boutique stocks many organic skincare lines, unique bath and Beauty products including handmade soaps, aromatherapy lotions, balms, bath salts, locally grown essential oils, bath sponges, brushes, and many other thoughtful gift items. Soft Shell salon authorized BareMinerals make-up and skincare by Bare  We offer complimentary foundation matching as well as make-overs for photographs and special events. Explore our menu and specials page for rejuvenating skincare and spa treatments.

Special occasion or holiday?

Gift Certificates are available for all services and products.

Please call 707-773-4950 and we will prepare your gift card for pick up. 


We also mail and email gift cards to you. 

Plan ahead for groups or couples treatments.


See you soon!  

Monday - Friday

9:00 am to 7:00/8:00 pm

Saturday - Sunday

9:00 am to 6:00 pm

Thank you for supporting local!

Michelle W.

I've been going there for the last year and love this place. Very comfortable, calm and friendly...what more could you want?

Paul M.

Great facials! Nice atmosphere



Stephani S.

Love the atmosphere here. Great health services and items.



Frannie H.

For appointments, gift certificates, or time-sensitive information, it is always best to contact the reception desk directly

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Text Only: 707.782.2170